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acheng1

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  1. Device: iPad Air OS: iOS 9.3.2 Could not locate PFID# Issue: The most recent patch is unable to complete. The update is stuck halfway, and I have tried to restart my iPad. I cannot open the app. I tried to delete the app to reinstall it, but it will not delete. The icon is darkened, I can try to delete the app (by holding the icon and pushing the x) and the iOS confirmation will appear, but the icon stays. I tried to delete the app from iTunes (on a Windows 7 OS), but the x does not appear on the app (does not affect other apps). I had encountered a bug when I last played the game, where my quest mode was stuck in the store page. If I press back to leave the store page, it returns me to the main menu. I was unable to play quest mode. I tried posting on this forum, but I don't think it appeared. I had hoped the latest patch would resolve the issue. In short, I am unable to play the game, patch the game, or delete the game. Thank you for your time.
  2. I entered the store during quest mode, and now I am unable to continue. After restarting the app, when I press Quest in the main menu, I immediately enter the store ("Sign up for Daily Gold!"). If I press Back, it returns me to the main menu. After being unable to play Quest mode during 1.0.2 until the patch at the end of the month, I feel like I'll be unable to continue until the next patch. Please implement a button to dump Quest mode progress so we can restart if something goes wrong!

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