[Reporting Issues: Useful Information to Provide]

Your update today did not fix the issue with my game being frozen when I load my first party I created.

[Reporting Issues: Useful Information to Provide]

If I start a new party the game works again however all of my progress with my old party is essentially lost. Plus who knows if/when my next party will become unusable.

[Reporting Issues: Useful Information to Provide]

I saw a work around stating there are issues with parties of four or more. I shrank my party to two and one and still get the same issue. I haven't tried starting a new game to see if that works. Really sucks since the game is currently unusable. Wish getting refunds through the apple store wasn't such a nightmare.

[Reporting Issues: Useful Information to Provide]

As an update to my earlier issue. I have gone through and removed various characters in my party and I get the same error. A frozen screen as soon as the scenario starts. The location deck is graded out and there is no image on the timer deck. I have also gone back to an earlier campaign and get the same error with that as well. I have taken screenshots if you would like them.

[Reporting Issues: Useful Information to Provide]

The game has stopped working for me. I am on the Burnt Offerings - Local Heroes Quest. When the scenario loads no matter what location I start at or character I start with the screen is frozen, the location cards are greyed out and there are no cards showing in the timing deck.

 

General (For all issues)

What device type are you on? Android/iPad, etc.

iPad

What version of the OS are you running? Android 4.4, iOS 9.3, etc.

9.3.1

What model is the device? Galaxy Tab 3, iPad Mini 4, etc

iPad Air 2

Login Issues

When you launch the game, does the welcome popup appear for Game Center/ Google Play Games?

Yes

On the main screen, what is the text displayed in the blue box at the top? (Logged into GooglePlayGames, Logged into Game Center, or Link Social Gaming Network)

Logged into Gamecenter

Store Issues

No

What products were purchased?

Season Pass

What products are missing (if any)?

None

Gameplay

Is pass & play on?

No Is permadeath on?

No

Tutorial, Story Mode, or Quest Mode? (If not quest mode, did you recently enter it?)

Story Mode and Quest Mode

Characters in Party

Merisiel, Kyra, Valeros and Harsk

Location of each character

Doesn't matter

Turn Order

Doesn't matter

Scenario & Scenario Difficulty. If on non-normal difficulties, which wildcard powers are in play?

Normal

What card was encountered when the issue occurred? (Or check, or card just played, etc)

Happens when scenario starts

Did the issue occur on the first explore or a subsequent explore? If subsequent, what card did you last encounter?

First

What was its resolution? (IE, you just encountered an enchanter and failed the check, and on an additional explore you ran into a blessing of the gods but didn't auto acquire it)

N/A

Did other characters aid the check? What did they use to aid it?

N/A

Was the encounter a Horde? (Skeleton Horde, Goblin Raid, Zombie Nest, Zombie Horde, Garrison Location Power w/ multiple characters, Henchmen encounter in Black Fang w/ multiple characters)

N/A