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Lost Progress


RobFrizzy

Question

I downloaded the game on iOS but then decided to try it out on Steam. I purchased the obsidian version and I linked my devices, iOS > Steam. I also made an Asmodee account and logged in on both devices. I then played through the first adventure. After that I noticed that my progress was not syncing to my iOS device. It only had my party but not any of the progress I made. I finally figured out that the problem was that I was somehow logged out of my Asmodee account on steam. I logged in and then it wiped my progress. Looks like it overwrote my progress on Steam with my progress (or lack of progress) from iOS. I also used a few charms while playing on PC and spent some gold and that’s synced. So essentially not only did I lose progress but also gold and charms. Is there any way to get my progress back, or at least my gold and charms?

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Contact support@obsidian.net

 

Sounds like you did sync those accounts wrong direction, or that asmodee account did broke something. I have not used that and my sync between iOs, Android and Steam is working quite nicely. Some characters and croups does not show in another, but otherwice everything syncs nicely even (because?) I don`t have amosdee account...

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