Jump to content

Welcome to Obsidian Forum Community
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. If you already have an account, login here - otherwise create an account for free today!
Photo

How To: Merging Desktop and Mobile Accounts


  • Please log in to reply
51 replies to this topic

#41
heroic

heroic

    (1) Prestidigitator

  • Members
  • 14 posts

That's not correct. I've had Pathfinder on my phone for a long time, and bought it on steam when it was on sale for black friday. Logged in to the steam version with my phone credentials, and have all the steam extras on both platforms.



#42
Dbarr74

Dbarr74

    (0) Nub

  • Initiates
  • 1 posts

Something has gone horribly wrong. I Purchased the Obsidian edition Steam version. I started on iOS. Attempted a merge but ended up with 2 PFIDs, the original one linked with my Asmodee account only allowed the base iOS version to be playable on my phone and PC. Contacted support and someone merged them on Obsidian's end.

 

Now I have no PFID on any device, and I have 0 content, characters, quests, gold, cards, dice. I can "login" to my Asmodee account but it never actually connects to it in game - the top left blue bar remains blank with no PFID. On Steam, I have no access to anything beyond the free iOS version. My game is actually unplayable. Any help would be appreciated, otherwise I'll need to ask Steam for a refund.

 

I never purchased anything via iOS, so if the character and deck progress is lost I don't really care.

 

I'm having this exact same issue, is there a work around for it?



#43
Hodu

Hodu

    (0) Nub

  • Initiates
  • 3 posts

Hey Hodu,

The devs did a Twitch stream that addressed most of this. Based on my understanding/recollection of that:

Whichever account is made “main” will be considered that master record for owned content. Therefore you absolutely want to make the Steam version the main account.

It will have all the DLC except the valentine’s packs.

You will still be able to buy gold, dice, etc from your mobile device, but not your PC.

You are starting over with new characters. Any progress you made on your old account will be wiped when you make the Steam version the master account.

I hope this helps!


Thanks a lot, Achilles! I've bought Steam version and I'm waiting for time to leave the office. :) Happy holidays!

#44
Archsol

Archsol

    (0) Nub

  • Initiates
  • 1 posts

it seems somewhere along the line i got confused on the instructions or something. my IOS account has my progress from play for awhile meanwhile a purchased obsidian version on steam is linked to an my asmodee account and am somehow unable to connect them now. since both accounts have different PFID is there a way to either merge them now or disassociate one with the link so i can have the obsidian upgrade onto my ios account?



#45
heroic

heroic

    (1) Prestidigitator

  • Members
  • 14 posts

it seems somewhere along the line i got confused on the instructions or something. my IOS account has my progress from play for awhile meanwhile a purchased obsidian version on steam is linked to an my asmodee account and am somehow unable to connect them now. since both accounts have different PFID is there a way to either merge them now or disassociate one with the link so i can have the obsidian upgrade onto my ios account?

Email support@obsidian.net and give them both of your PFIDs and tell them which one you want to keep as your "main".



#46
Gryphonlsb

Gryphonlsb

    (0) Nub

  • Initiates
  • 3 posts

I have the app on my ipad and it does not give me a Store. I have logged into my asmodee account and it never shows my sign in. No idea how to fix this, I have no options that activate the store option, its just missing. (lack of store is also on my iphones app)



#47
Achilles

Achilles

    (11) Wizard

  • Members
  • 1684 posts
  • Pillars of Eternity Silver Backer
  • Kickstarter Backer
  • Lords of the Eastern Reach Backer
  • Deadfire Gold Backer
  • Fig Backer
  • Black Isle Bastard!
The store will not appear unless you’re signed in (which won’t happen unless you’re connected to the internet). If you can confirm that your connection is good, then the problem is most likely your Asmodee account. My bet is that Obsidian Support won’t be able to do much for you there. Might be worth your time to contact Asmodee.

#48
Ethics Gradient

Ethics Gradient

    (8) Warlock

  • Members
  • 1160 posts
  • Location:NJ
  • Deadfire Silver Backer
  • Fig Backer
  • Black Isle Bastard!

Also, double-check that you're signed into iOS Game Center.

 

iPad Settings --> Game Center (probably about a third of the way down)

 

Occasionally you may get logged out during major updates or for other reasons.  Once you're logged in, restart the Pathfinder app, and that should help reconnect you.


  • Achilles likes this

#49
Hannibal_PJV

Hannibal_PJV

    Arch-Mage

  • Members
  • 2188 posts
  • Deadfire Backer
  • Fig Backer
I don’t have asmodee account. It is not needed for store...
I think because I have the store showing...

#50
Achilles

Achilles

    (11) Wizard

  • Members
  • 1684 posts
  • Pillars of Eternity Silver Backer
  • Kickstarter Backer
  • Lords of the Eastern Reach Backer
  • Deadfire Gold Backer
  • Fig Backer
  • Black Isle Bastard!

I don’t have asmodee account. It is not needed for store...
I think because I have the store showing...

You have to be signed in via *an* account for the store to show. If he’s signing in through Asmodee, then that should be allowing him to access the store.

#51
vsummerfield23@gmail.com

vsummerfield23@gmail.com

    (0) Nub

  • Initiates
  • 1 posts
  • Lords of the Eastern Reach Backer
I am having an extremely difficult time linking my android phone and tablet. Please contact me at my registered email to assist with this matter.
I've checked the FAQs and forums to no avail. I do not want to publicly post my email either.

Long story short, my phone is my 'main' device. The option to link android is greyed out. I tried desktop, just for the sake of troubleshooting, when entering the info on my tablet it says the pfid is invalid. I've restarted the app and tried a half dozen times. Always says invalid. Yes I double checked it.

Both devices are linked to my Google play services. The tablet will say it's linked to my Asmodee account when the information is entered but it doesn't link at all.

It is extremely difficult to check the forums on my device so I will not come back here. I will watch my email closely for tech supports response. Thank you for your time and assistance.

#52
Hannibal_PJV

Hannibal_PJV

    Arch-Mage

  • Members
  • 2188 posts
  • Deadfire Backer
  • Fig Backer
Hmmm you should not have to link your Android to Android, if you have same user account in both of them. If you have different account then it is not possible.
I have Android box and Android tablet and They both use same account and ofcourse have same content... hmmm... Sounds strange.
Are you sure that you have same account Name and same user pdif in bot devices?
If you have, then you can ask them to merge those two pdif s together because They should be the same.

Edited by Hannibal_PJV, 13 January 2018 - 01:28 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users