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Game frozen!


Best Answer Aarik D , 24 October 2016 - 05:11 PM

 

Hey everyone,
 
I just wanted to apologies to everyone that is still experiencing this bug. We have indeed fixed the bug, however, those who are still affected by it should be able to forfeit the game. This seems to be true for Quest mode, but if you are in story mode, we have been seeing reports that they are unable to forfeit the game.


My Quest Mode game is still stuck after the patch and I cannot forfeit.

 

Hey runslikeawelshman,

 

Please uninstall and reinstall the game. That will remove your quest mode data that is stored on your device. All of the other data is stored in the cloud, so don't worry about losing any of your characters or purchases. 

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42 replies to this topic

#21
mccrispy

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I merged all the topics that seemed to be about the same game freezing issue.

This is great (though it makes for slightly confusing reading as replies from pre-merging are now interwoven). Any chance that the thead title could be changed to something that might prevent more new threads spawning? Perhaps it could be pinned and be titled "Game hangs/frozen after Kyra Exorcist's Heal/Continue"
  • runslikeawelshman likes this

#22
Jaesun

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I'm completely stuck at this too for days. You cannot do anything, you can't even forefit. :(



#23
mmassuk

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Hi-just wanted to echo the same problem. I'm playing on my iPad, so the save file is less accessible. On defeating an undead, or outsider, Kyra gets the option to heal or continue, and the game freezes regardless. The only way to unlock is to restart the game, then forfeit. Currently I can't proceed with the scenario. Any suggestions would be welcome.

#24
StormbringerGT

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So sorry guys this is a bug with Kyra's power Purge Undead, either option will break progression. This has been fixed and will go out in a patch.


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#25
runslikeawelshman

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So sorry guys this is a bug with Kyra's power Purge Undead, either option will break progression. This has been fixed and will go out in a patch.


Any clues as to when that patch might be released? I'm traveling this weekend and need something to do!

#26
da_mayor

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So sorry guys this is a bug with Kyra's power Purge Undead, either option will break progression. This has been fixed and will go out in a patch.

 

Thanks SB.  Lookin' forward to the patch.

 

If I let undead beat Lyra up, does that get around the problem?



#27
Smilla23

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Same problem with me - two parties now stuck/frozen - good to know that a patch is coming!!!

#28
mccrispy

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The patch that fixes it will be the next patch released: 1.1.4.3. However there's no ETA, but OBS have at least posted a "patch preview" http://forums.obsidi...eview-for-1143/. I hope this means that it's likely to happen this week as my game is pretty much dead due to this bug and to the Quest level cap not being lifted with 1.1.4.



#29
Ethics Gradient

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The patch that fixes it will be the next patch released: 1.1.4.3. However there's no ETA, but OBS have at least posted a "patch preview" http://forums.obsidi...eview-for-1143/. I hope this means that it's likely to happen this week as my game is pretty much dead due to this bug and to the Quest level cap not being lifted with 1.1.4.

Patch seems to be up on iOS.  I imagine google play should have it now too.



#30
Ataradan

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Yes, patch is up. But after installing it it didn't fix the kyra hanging problem. Didn't test the goblin fix.

#31
renedq

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Yes, patch is up. But after installing it it didn't fix the kyra hanging problem. Didn't test the goblin fix.

Confirmed the Kyra bug is still around on iPhone 6, iOS 10.0.2

 

Tried from the autosave point before making the choice, not from before the undead was encountered.



#32
mccrispy

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Agreed. Resumed my game at the point at which I was looking at the Continue/Heal buttons, hit Heal and... dead game. So one patch, no change.

Clearly, it's not just a bug limited to the functionality of the buttons, there's something else there. Did I hear anyone say "testing"?

Edited by mccrispy, 24 October 2016 - 01:57 PM.


#33
Paabo

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Just throwing my hat into the "me too" ring. Seems like this has been a problem for the past two patches. Can we get some info from someone in the know as to how many more patches will be released before this very specific, game-breaking bug is fixed?

#34
Aarik D

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Hey everyone,

 

I just wanted to apologies to everyone that is still experiencing this bug. We have indeed fixed the bug, however, those who are still affected by it should be able to forfeit the game. This seems to be true for Quest mode, but if you are in story mode, we have been seeing reports that they are unable to forfeit the game. 

 

To correct this issue you will have to delete your story save and reform your party with a new save. Don't worry, you won't lose any progress.

 

Deleting a save without losing any progress:

  1. Close the game
  2. Relaunch Pathfinder Adventures
  3. Tap on Story
  4. Delete the affected save
  5. Make a new party
  6. Tap on the Experience Button
  7. Reform your party

Hope that helps! Again we apologies for the inconvenience.



#35
Paabo

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Thank you :D

#36
mccrispy

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Fixed but not fixed. Wonderful.

#37
runslikeawelshman

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Hey everyone,
 
I just wanted to apologies to everyone that is still experiencing this bug. We have indeed fixed the bug, however, those who are still affected by it should be able to forfeit the game. This seems to be true for Quest mode, but if you are in story mode, we have been seeing reports that they are unable to forfeit the game.


My Quest Mode game is still stuck after the patch and I cannot forfeit.

#38
obiwanshinobi

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Hey everyone,

 

I just wanted to apologies to everyone that is still experiencing this bug. We have indeed fixed the bug, however, those who are still affected by it should be able to forfeit the game. This seems to be true for Quest mode, but if you are in story mode, we have been seeing reports that they are unable to forfeit the game. 

 

To correct this issue you will have to delete your story save and reform your party with a new save. Don't worry, you won't lose any progress.

 

Deleting a save without losing any progress:

  1. Close the game
  2. Relaunch Pathfinder Adventures
  3. Tap on Story
  4. Delete the affected save
  5. Make a new party
  6. Tap on the Experience Button
  7. Reform your party

Hope that helps! Again we apologies for the inconvenience.

nope didnt help

 

and i lost everything that i had done up to that point as well.

 

leveling, completed scenarios, gear, everything.

 

had to start over...



#39
Aarik D

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Hey everyone,

 

I just wanted to apologies to everyone that is still experiencing this bug. We have indeed fixed the bug, however, those who are still affected by it should be able to forfeit the game. This seems to be true for Quest mode, but if you are in story mode, we have been seeing reports that they are unable to forfeit the game. 

 

To correct this issue you will have to delete your story save and reform your party with a new save. Don't worry, you won't lose any progress.

 

Deleting a save without losing any progress:

  1. Close the game
  2. Relaunch Pathfinder Adventures
  3. Tap on Story
  4. Delete the affected save
  5. Make a new party
  6. Tap on the Experience Button
  7. Reform your party

Hope that helps! Again we apologies for the inconvenience.

nope didnt help

 

and i lost everything that i had done up to that point as well.

 

leveling, completed scenarios, gear, everything.

 

had to start over...

 

Are you sure you selected the correct party members? Do you have multiple of the same characters? Make sure to check their levels.



#40
Aarik D

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✓  Best Answer

 

Hey everyone,
 
I just wanted to apologies to everyone that is still experiencing this bug. We have indeed fixed the bug, however, those who are still affected by it should be able to forfeit the game. This seems to be true for Quest mode, but if you are in story mode, we have been seeing reports that they are unable to forfeit the game.


My Quest Mode game is still stuck after the patch and I cannot forfeit.

 

Hey runslikeawelshman,

 

Please uninstall and reinstall the game. That will remove your quest mode data that is stored on your device. All of the other data is stored in the cloud, so don't worry about losing any of your characters or purchases. 






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