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Quest Mode Card Feat Loss
Posted 15 August 2016 - 01:00 PM
Posted 16 August 2016 - 07:51 PM
Yep. Hit level 22, progress agrees that I should have gotten a skill feat, but I did not. Verify they have only 2 per character when they should have 3.
It takes a considerable amount of time to level, and then to miss out on an important reward of any type... and from what I've seen with the card feat "fix" prior, there's no way to retroactively provide the rewards. I'm not doing that all again just to potentially lose it all again.
6 characters missing a skill feat.
I used to be an advocate. Now I just think I'm done.
- Rolth likes this
Posted 19 August 2016 - 04:25 PM
Just hit the issue again and sent another email to support. The response was Good news/Bad News:
Good News: They have a fix and it will be in the next Patch
Bad News: The fix won't be retroactive. As in, you need to STOP PLAYING QUEST MODE RIGHT NOW, to avoid further screwage. Email excerpt below.
Fortunately we are aware of the issue and have already fixed the issue on our end. The fix will go out in the next patch. Unfortunately there is no easy fix for this as it won't be retroactive. The only way to correct the issue is to make a new character and re-level them. Apologies for the inconvenience. If you have any other questions or concerns, please feel free to let me know.
Thank you for your support and have a great weekend!
Posted 20 August 2016 - 12:31 AM
Posted 20 August 2016 - 06:38 AM
- Shoone and Aarik D like this
Posted 20 August 2016 - 07:48 AM
I can confirm that forfeiting challenge if you are not going to beat the villian will stop you from gaining any experience and thus you won't lose out on the feat reward. Not a great option, but I at least felt comfortable enough to play knowing that I had an option to avoid the permanent loss.
- Shoone, Aarik D and Hannibal_PJV like this
Posted 23 August 2016 - 10:24 PM
I have a similar Problem: http://imgur.com/a/x6W8g
However I did win my quest!
It was a 6 character party and 4 of those achieved level 20 at the same time. 3 of them got the card feat but the 4th, my Lem didn't receive anything.
I tested playing him up to level 21 and paid close attention to what happens then. The answer is nothing. He leveled. He should have gotten a weapon and the game just didn't move to the reward screen. So apperently this one character is somehow broken for me as all 10 others got their card feat normally on level 20.
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