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Gold not being saved


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49 replies to this topic

#41
Pura

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This bug seems to be back with yesterday's patch. Guys keep an eye on your gold total after you complete the quest. It will reward you the correct amount but it will not be added when you look at your total (in the store for example).


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#42
Brobear

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I just started yesterday and completed the first 3 stories on all difficulty levels and one quest and only have aprox 600 gold. I'm guessing that's not how it's supposed to work?
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#43
Brobear

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In case it's needed PFID is 56EEE6C6EDF673B0

#44
LiouKen

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same problem here, just clear a Heroic difficulty, rewarded 150 Gold in result screen, but not saved after I back to main menu.

 

PFID:CA7482C017AD22A9


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#45
mt77584

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I had a similar issue, where I purchased a chest with (before I knew about the update), but it would not open. Aarik resolved it.

 

Today, I read in the update notes that the first time you complete a scenario you gain a treasure chest so I decided to delete my other parties and run with all new Characters (classes I have never played in real life, too). After the scenario the chest appeared, but I couldn't open it!

 

My PFID # 12B 82FB 474 169 B86.

 

I can send a screenshot showing the chest glowing gold and sparkling, but it will be the same as the one I sent a few days back. If it's preferable that I send a one-on-one email, let me know. Thanks for helping me previously, too!



#46
Pura

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It seems that developer will not consider this a priority until more people report it - so if this (maybe rare) bug is happening to you please post here.


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#47
Aarik D

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Hey everyone,

 

Its not that we don't consider this a high priority, which it is. There is just a lot of leg work to do before making a post and checking things on our end. Thanks for posting your PFID#'s it will be very helpful on discovering on what is going on. 

 

Thanks guys!


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#48
Vand

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I had 200 gold go missing this morning.   I don't know if it was daily gold or adventure reward but my gold total went from eight thousand something down to 7863.  I don't know if it is related, but my next daily gold was 16 hours.  A couple hours later the next daily gold counter was down to eight hours.  I was also finishing Black Fang's Dungeon and Brigandoom! Thats where I saw the total go over 8000 and thinking I was only 2000 away from the character pack that I wanted.  So I'm not sure if it was the daily gold or the adventure gold since I was getting both this morning.

 

VER-514-20160701

PFID-5895A7749B8AA49A


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#49
Sylvanta

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Hey Everyone,

 

For those of you that have noticed this issue, can you please provide the following information when possible?

 

- Game Mode (Story or Quest)

- Difficulty

- Size of party

- Gold (How much did you have?)

- PFID

 

We're actively looking into it - but it seems that it's not a 100% issue, so the more information you guys can provide, the sooner we can track it down and resolve it! :)

 

Thanks!


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#50
mt77584

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Matt Tobin:

 

Game Mode Story ("Brigandoom!"), Begin Difficulty, Party size 4, Gold begin 280. One chest awarded at successful conclusion of Scenario, but didn't open. PFID # 12B 82FB 474 169 B86






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