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Gold not being saved


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49 replies to this topic

#21
Srvannor

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Just happened again, Crows Bait legendary. 200 gold reward. Showed the animation receiving the gold. Went to the store to purchase a chest and it's gone.

I think I'm done playing for a while 'til all these new bugs are fixed. Game is pretty broken in the current state.

#22
neilpekz

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Hey everyone,
 
Could you please post your PFID# so I can take a look no our backend? You can find the ID# in the settings button from the main menu.
 
Thanks!


sir me too missing gold PFID-B1C42DBB5B48C893

#23
Reibonoff

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Pfid#55393F407C825100

#24
Rhygar

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Out of curiosity is this unscrupulous bug happening on all story mode scenario or just a few ? And does it happen 100% or randomly in those specific scenarios

#25
Irgy

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PFID-6DC88A9ADD180E28

 

It's happened to me at least twice tonight, plus god only knows how many other times before I noticed. Both times quest mode. I'm down at least 1000 gold between this and daily gold failures.


Edited by Irgy, 03 June 2016 - 05:51 AM.


#26
perfidius

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Same here !

 

Gold receive (and save) when I slay monsters, NOT when i finish the quest (legendary). Tried a couple of things (normal difficulty, different numbers of characters in the group), the problem remains.

 

PFID 52E7AB60774F49F2

 

And I'm completely stuck in Story mode. I'm supposed to choose a card from discard (don't remember why anymore), but I can't. Can't quit nor forfeit either :(

 

 

Thanks for your help !



#27
zeroth_hour

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Having the same issue at local heroes legendary.

 

PFID DC21FC24AED0B585



#28
jtrowell

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Happened to me at least 3 or 4 times in quest mode, I was using heroic difficulté at least for 3 of them, not sure about the last one

 

PFID-406FA445AB4151A8



#29
Aarik D

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Thank you guys, 

 

We were not able to reproduce the issue, but there looks like there is something happening in the backend of things. We are looking into it now.

 

Thanks again!



#30
Rhygar

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Thank you guys, 
 
We were not able to reproduce the issue, but there looks like there is something happening in the backend of things. We are looking into it now.
 
Thanks again!

What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ?

#31
Aarik D

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Thank you guys, 
 
We were not able to reproduce the issue, but there looks like there is something happening in the backend of things. We are looking into it now.
 
Thanks again!

What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ?

 

What that means is, we tried to replicate the issue by playing quest mode multiple times by multiple testers, but we were still able to receive the gold. So the complicated part is that some people may experience this issue, while others may not. Fortunately, for those who have experienced this issue, we can see that there is indeed something happening, which makes things easier to figure out the problem and get it resolved. 

 

Hopefully that makes sense.


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#32
Mainiac

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I don't know if this helps or not but could there be some sort of counter (not intentional of course) after which point the gold isn't accumulating?  I'm not having the issues in quest mode but with two Legendaries.  I've already mentioned that the issue is affecting me for Poison Pill.  Since that stopped awarding gold correctly I started running Brigandoom!  That worked for a while but eventually stopped rewarding gold correctly also.  I'm now running Black Fang and am counting the number of times I've completed it (9 currently) to note if/when it stops awarding gold correctly.

 

Factoring in what I've bought with the gold and allowing for my daily gold since I've signed up and gold accumulated from monsters/closings I'm estimating both scenarios stopped awarding gold correctly around the 30th run through mark.  Maybe quest mode has a higher point before it stops rewarding gold correctly?



#33
Troymk1

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Since the update I have not received gold for quests at all. ( and I play about 3 a day I would imagine) but for your info, I did a legendary last night and the gold did add! Whereas I usually do hard mode.

I will do another legendary later to see if that occurs again, as I noticed many are saying they aren't getting the gold at that level either

Edited by Troymk1, 03 June 2016 - 10:21 AM.


#34
Troymk1

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Ok weird. But I do not get gold at heroic quests, but I do if legendary

#35
Rhygar

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What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ?

What that means is, we tried to replicate the issue by playing quest mode multiple times by multiple testers, but we were still able to receive the gold. So the complicated part is that some people may experience this issue, while others may not. Fortunately, for those who have experienced this issue, we can see that there is indeed something happening, which makes things easier to figure out the problem and get it resolved.

Hopefully that makes sense.
In all honesty that doesn't make any sense to me so maybe I'm just being obtuse. 8)

But what's more relevant is the matter at hand and I'm happy to report for two consecutive game in questmode just now I'd got the 200 gold. So whatever had been done on the "backend" to rectify this, is appreciated :) Thanks

Now, if we could get to the matter of the missing 10k gold... :lol:

Edited by Rhygar, 03 June 2016 - 12:31 PM.


#36
Mainiac

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After Rhygar's post I decided to run Poison Pill and it did pay out the gold correctly so hopefully the problem as been fixed for both quests and legendary scenarios.



#37
Aarik D

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Hey guys,

 

Just wanted to inform everyone that we fixed the problem server side and you can now  gain your gold rewards!

 

Thank you for being so patient with us. 


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#38
jej2750

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I've been having the same issue.  My PFID is D62E19E489C4A61F



#39
jej2750

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Will the gold we earned be added into our account at some point?  Were the quest that were completed tracked?



#40
perfidius

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Yep, gold reward works fine now. Thanks !

 

Still completely stuck in story mode though. Can't do ANYTHING, I have to close the app after I launch my saved game and arrived to this dreadful screen of my ranger turn having to choose a card from the discard pile. Can't do any action, can't quit, can't forfeit, can't go to the shop, nor the vault. The only thing I can do is never to load this saved game and start fresh a new one... Having done all stories with this 6-guys party and liking them, it's quite a pain, as you could understand :(

 

PFID 52E7AB60774F49F2






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