[2.0 beta] Character stuck on scenery

[biochemRhapsody]

In the temple of Eothas, Pallegina got stuck on part of the wall and refuses to move. I'm in trial of iron mode so I can't roll back to a previous save...

 

Hardware:

MacBook Pro Retina, Mid 2012

2.3 GHz Core i7

16GB RAM

NVIDIA GeForce GT 650M - 1GB

 

Here's a .zip file with the latest savegame, the player log, and a screenshot

https://www.dropbox.com/s/djggrxojemtrzoa/PillarsErrorLog.zip?dl=0

 

[celliott]

Hello, biochemRhapshody.  I'm very sorry for your inconvenience.  I am downloading your files and will update this thread as soon as I can.  Thanks for your patience and support during this issue.

[celliott]

Hello again.  Ok, so, unfortunately there is nothing that can be done currently about Pallegina being stuck that isn't going to have some downsides.  

 

1. You can cheat by entering 'iroll20s' in the console menu which will disable achievements but enable you to continue your game with your party intact.

2. You can kill Pallegina which means you get to keep your achievements, but your party is down a paladin.

 

I've entered a bug into our system to hopefully avoid this all together in the future.  Thanks for your patience and support, and again I apologize there's not more we can do.

[AndreaColombo]

Third option: Install the IE Mod so you can cheat without typing "IRoll20s" and losing achievements. Once you've done your cheating, you can uninstall the mod ... but why would you?

[celliott]

Hello.  Yes, that is an option as well.  Not one supported by us though, which is why I can't recommend it.  I can't give support on it, therefore I don't want to recommend it as I've never used it and wouldn't know the first thing about troubleshooting it.  Thanks for the additional information though, that is good to know.

[biochemRhapsody]

I wasn't very far along, so I think I'll reroll my characters and start again. Thanks for your help!

[celliott]

Hello again.  I have good news.  In our most recent build, upon loading your saved game, Pallegina popped out of the wall and was able to move again.  You will have to wait a bit until this build goes public, but in your specific case, it is fixed.  Thanks for your patience and support!