Got 2 crash reports and tried all the different things to fix crashes that have been mentioned

[Rorgash]

So here are two piled of files, one is from the crash i always get, as in 100% of the time, which is where i create my character and the caravan leaders first dialog comes up the game crashes a few seconds later as in around 5.

 

The other reports are from a load screen crash i have gotten two or three times so far and thats only seeing the one after hitting new game..

 

I am running the game and steam as admin

 

I tried looking for the font file, and even with everything set so that i should see it i cant find it, this includes using cmd.

 

I had this issue both with and without the Beta patch, also after every crash if i run a file validation in steam 1 file turns up missing.

First 5 seconds of game crash-2015-06-23_145052.zip

Load screen crash-2015-06-23_184914.zip

DxDiag.txt

Edited June 23, 2015 by Rorgash

[Rorgash]

Saw that steam did a update and looked at the patch notes, game works now, played for near 7 hours without any crashing, My guess is that it might have been the font issue, but i did many checks on the font, never finding it, with show hidden on of course, and using cmd to do it as well, which didn't find the file either. 

 

Oh well, game works now and im enjoying it a lot Finally a old school rpg but with new tech and finish to make it more fun to play. I really hope to see more games from you guys at obsidian because few do stories and quests better, maybe ubisoft is a contestant but they cant be trusted not to **** us in the ass every chance they get...   soo few good developers left in the world, most that are big enough to make a triple A title are more concerned about making money than actually trying for a good game thats not just for casual players  

[celliott]

Hello, Rorgash.  Thank you for uploading the files of your crash.  You mention that running file validation always comes up with 1 missing file, so I'm going to suggest following the advice on this page and seeing if that works.  If it does not please update this thread so I can further assist you.  Thank you for your patience and support during this issue.

[Rorgash]

there are only files missing after a crash, once they have been retrieved if i do a second check it finds nothing missing, but to be safe i went through the steps and this time i got past the dialog, but just as the final window closed it crashed again

 

added the new report

2015-06-23_235842.zip

[celliott]

Thank you for uploading the additional files.  I will take a look at your uploads and forward this information to the proper team.  Thanks for your patience and support during this issue.

[Rorgash]

I am very aware of the amount of work and how hard it is to find and fix errors like these, and even more so when there are so many different combinations of computers and software I hope i get to try the game soon

[celliott]

Hello again.  Are you trying to run the game off of an external hard drive or server by chance?

[Rorgash]

no, i have it on my SSD with all my other steam games

[celliott]

Thank you for that, I will forward the information to the programming team.

[Rorgash]

any updates? or i will need to ask for a refund

[celliott]

This issue has been brought to the programming team and they are looking into it.  I've given them all the information I can.  I'm sorry for your inconvenience.  Thanks for your support.

[Rorgash]

decided to give it a shot again today hoping that it might have been something with my computer at the time or that some small beta updated had been released, and well i got about 2-4 minutes further in didnt crash on load, didnt crash on dialog end, i clicked around to talk to people and as i was running across the camp it ctd again, so this report might say something new, i got no clue.

 

 

2015-07-07_175212.zip

[celliott]

Hello again.  Glad to hear it all worked out.  If you need anything else don't hesitate to post another thread, that's what we're here for.  Thanks again for your support.