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PC: Crash When Watching Videos


boulderdrop

Question

I can't play the game. It crashes, as soon as I click "new game" and watch about 20 seconds into the video. Attached is a picture of the crash-message as well as the entry in the Windows Event Viewer. I was unable to upload the "*.wer" as the website said "You aren't permitted to upload this kind of file."

Fault bucket 109289055, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: South Park - The Stick of Truth.exe
P2: 1.0.0.0
P3: 530ee494
P4: bink2w32.dll
P5: 2.2.0.0
P6: 51e65409
P7: c0000005
P8: 0001e290
P9: 
P10: 

post-96932-0-89147500-1394507654_thumb.gif

Edited by The Guildmaster
Adjusted title to match symptoms
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17 answers to this question

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Are you using Win 7?

 

Are your drivers, and adobe flash player up to date?

 

Did you set it to run for administrator?

 

Did you already try disabling your firewall?

 

Have you used a registry cleaner?

 

What are your system specs?

 

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GAME ALWAYS CRASHES IN VIDEOS. Sometimes 20 seconds, sometimes 90 seconds. But it will CRASH everytime. Game Purchased is Unplayable.

 

Windows 7 SP1 24GB RAM

Nvidia GTX 570 Drivers Up-to-Date
Adobe Flash Up-to-Date

Firewall Disabled

Registry Cleaned 

Game Integrity Checked

Game Uninstalled/Reinstalled
No Anti-Virus or Internet Security Installed

Performed the Manual Updates per Steam:
https://support.steampowered.com/kb_article.php?ref=9870-AXCV-3887

Ran Steam as "Run as Admin" per Steam:
https://support.steampowered.com/kb_article.php?ref=5688-IFHZ-2170

 

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What version of windows? Are you running any special setup? for example: a mac with a virtual machine running windows. 

 

I'd update drivers and verify data using steams verify game cache feature.

 

what are specs of your machine? If you could post your dxdiag that would be helpful. 

https://twitter.com/IridiumGameDev

Ex-Obsidian Senior Programmer

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What version of windows? Are you running any special setup? for example: a mac with a virtual machine running windows. 

 

I'd update drivers and verify data using steams verify game cache feature.

 

what are specs of your machine? If you could post your dxdiag that would be helpful. 

Windows 64-bit SP1, native PC, Intel i7 970

 

I've updated the NVIDIA drivers to v335.23 released March 10th (yesterday)

 

Game has been Steam Verified multiple times, reinstalled 3x. 

 

DXDIAG as follows....

 

 

------------------
System Information
------------------
Time of this report: 3/11/2014, 11:09:09
       Machine name: DEV-HOST
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 10/03/11 10:59:48 Ver: 08.00.15
          Processor: Intel® Core i7 CPU         970  @ 3.20GHz (12 CPUs), ~3.2GHz
             Memory: 24576MB RAM
Available OS Memory: 24568MB RAM
          Page File: 16449MB used, 32682MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
 
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.
 
--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)
 
---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 570
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 570
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1086&SUBSYS_15793842&REV_A1
     Display Memory: 4044 MB
   Dedicated Memory: 2508 MB
      Shared Memory: 1535 MB
       Current Mode: 1920 x 1200 (32 bit) (59Hz)
       Monitor Name: SyncMaster 2693HM/2693HX(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM036C
        Native Mode: 1920 x 1200(p) (59.950Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3523 (English)
     Driver Version: 9.18.13.3523
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/4/2014 07:35:23, 17755424 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-53C6-11CF-3156-74351CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1086
          SubSys ID: 0x15793842
        Revision ID: 0x00A1
 Driver Strong Name: oem44.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3523:pci\ven_10de&dev_1086
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
 
-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1043840F&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/17/2014 17:12:18, 2260256 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX 2.0 Listen/Src: No, No
   I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
 
            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1043840F&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/17/2014 17:12:18, 2260256 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX 2.0 Listen/Src: No, No
   I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
 
            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1043840F&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 1/17/2014 17:12:18, 2260256 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX 2.0 Listen/Src: No, No
   I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
 
---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6037 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/17/2014 17:12:18, 2260256 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF
 
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
 
      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
 
      Device Name: Natural« Ergonomic Keyboard 4000
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00DB
        FF Driver: n/a
 
      Device Name: G9x Laser Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC066
        FF Driver: n/a
 
      Device Name: G9x Laser Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC066
        FF Driver: n/a
 
      Device Name: G9x Laser Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC066
        FF Driver: n/a
 
      Device Name: G13
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC21C
        FF Driver: n/a
 
      Device Name: Logitech G13 Joystick
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC2AB
        FF Driver: n/a
 
      Device Name: American Power Conversion USB UPS
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x051D, 0x0002
        FF Driver: n/a
 
Poll w/ Interrupt: No
 
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A36
| Matching Device ID: usb\root_hub
| Service: usbhub
 
----------------
Gameport Devices
----------------
 
------------
PS/2 Devices
------------
+ Microsoft USB Natural Ergonomic Keyboard 4000 (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x00DB
| Matching Device ID: hid\vid_045e&pid_00db&mi_00
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC066
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Logitech HID-compliant G9x Laser Mouse
| Vendor/Product ID: 0x046D, 0xC066
| Matching Device ID: hid\vid_046d&pid_c066&mi_00
| Lower Filters: LGSHidFilt
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
 
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 128.4 GB
Total Space: 244.1 GB
File System: NTFS
      Model: SAMSUNG SSD 830 Series SCSI Disk Device
 
      Drive: E:
 Free Space: 31.2 GB
Total Space: 228.8 GB
File System: NTFS
      Model: Areca BP-DEV:Raid 0+1 SCSI Disk Device
 
--------------
System Devices
--------------
     Name: Intel® ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\3&11583659&0&D7
   Driver: n/a
 
     Name: Intel® ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_82D41043&REV_00\3&11583659&0&FB
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_836B1043&REV_13\3&11583659&0&18
   Driver: n/a
 
     Name: ARECA (X86-64-STORPORT) SAS RAID Host Adapter (RAID6-ENGINE Inside)
Device ID: PCI\VEN_17D3&DEV_1880&SUBSYS_188017D3&REV_05\4&9BA4AB8&0&0038
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\3&11583659&0&EF
   Driver: n/a
 
     Name: Intel® ICH10R SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_82D41043&REV_00\3&11583659&0&FA
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub PCI Express Root Port 2 - 3409
Device ID: PCI\VEN_8086&DEV_3409&SUBSYS_836B1043&REV_13\3&11583659&0&10
   Driver: n/a
 
     Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&1B359D48&0&10F0
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_82D41043&REV_00\3&11583659&0&D2
   Driver: n/a
 
     Name: Intel® ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_82D41043&REV_00\3&11583659&0&F8
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_836B1043&REV_13\3&11583659&0&08
   Driver: n/a
 
     Name: NVIDIA GeForce GTX 570
Device ID: PCI\VEN_10DE&DEV_1086&SUBSYS_15793842&REV_A1\4&2F1C4782&0&0018
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_82D41043&REV_00\3&11583659&0&D1
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&0&A3
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_836B1043&REV_13\3&11583659&0&00
   Driver: n/a
 
     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E09&SUBSYS_15793842&REV_A1\4&2F1C4782&0&0118
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_82D41043&REV_00\3&11583659&0&D0
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&0&A0
   Driver: n/a
 
     Name: Intel® 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82D41043&REV_90\3&11583659&0&F0
   Driver: n/a
 
     Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&CF85AA7&0&0010
   Driver: n/a
 
     Name: Intel® ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_840F1043&REV_00\3&11583659&0&E4
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_82D41043&REV_00\3&11583659&0&EA
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&0&A2
   Driver: n/a
 
     Name: Intel® 82567V-2 Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10CE&SUBSYS_82D51043&REV_00\3&11583659&0&C8
   Driver: n/a
 
     Name: Intel® ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_840F1043&REV_00\3&11583659&0&E0
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_82D41043&REV_00\3&11583659&0&E9
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&0&A1
   Driver: n/a
 
     Name: Marvell 91xx SATA 6G Controller
Device ID: PCI\VEN_1B4B&DEV_91A3&SUBSYS_84001043&REV_11\4&37C265C7&0&0008
   Driver: n/a
 
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_840F1043&REV_00\3&11583659&0&D8
   Driver: n/a
 
     Name: Intel® ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_82D41043&REV_00\3&11583659&0&E8
   Driver: n/a
 
     Name: Intel® 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_836B1043&REV_13\3&11583659&0&38
   Driver: n/a
 
     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_824F1043&REV_03\4&315932A0&0&00E4
   Driver: n/a
 
------------------
DirectShow Filters
------------------
 
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
Corel Camera Plug-in,0x00600000,0,2,,6.06.7601.17713
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CorelScreenCapture,0x00200000,0,1,,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Video Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
CorelAudioRecorder,0x00200000,0,1,,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
 
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
RivaTuner Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
 
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
DV Audio -- NTSC,0x00200000,1,1,quartz.dll,6.06.7601.17713
DV Audio -- PAL,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
 
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
CorelAudioRecorder,0x00600000,0,1,,6.06.7601.17713
 
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
 
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
 
WDM Streaming Capture Devices:
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
 
Video Capture Sources:
Corel Camera Plug-in,0x00600000,0,1,,6.06.7601.17713
CorelScreenCapture,0x00600000,0,1,,6.06.7601.17713
 
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
 
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
 
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
 
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17713
 
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
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Sill can't play the game. I bought it from Steam. Right away, it doesn't work. Performs an APPCRASH everytime in the videos. Sometimes I make it to character selection, then crash.. mostly it crashes before I even get there. Talked to CADIUS on Steam on Mar 11 and gave him some crash logs. But haven't heard back. 

Game is unplayable. Hoping to see an update. 

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Still broken game. Can't play even 60 seconds. Crashes at Video. 

I have submitted the question to UBISOFT, at the following URL. But the replies so far are pretty brain-dead and unhelpful. 
https://support.ubi.com/en-US/

Binkw32.dll errors are caused by issues that the particular game you're trying to install or play is having with the Bink Video codec created by RAD Game Tools, Inc.

Copy the binkw32.dll file from your game's System directory to your game's root directory. In some games, the binkw32.dll file is placed in the wrong directory when the game is installed.

For example, if your game is installed in C:\Program Files\Game, copy the binkw32.dll file from C:\Program Files\Game\System folder to the game's root folder at C:\Program Files\Game.

Copy the binkw32.dll file to your Windows System directory. Some people experiencing binkw32.dll errors have fixed this problem by copying the binkw32.dll file from its location in the game's installation folder to the C:\Windows\System folder.

Other Options ..

1. Reinstall game.
2. Install updates/patches
3. Update video card drivers.
4. Download and install RAD Video Tools : http://www.radgametools.com/down/Bink/RADTools.exe

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FYI: In regards to RAD Tools. They say this on this on their FAQ:

 


 

Q: Someone told me to get a new Bink DLL or to download the RAD Video Tools to get a new DLL to fix my game - why doesn't this help?

 

A: Because it's lousy advice. Bink DLLs are NOT replacable! If you copy a different version of the DLL onto another pre-compiled application (like a game), then you are likely to crash. The RAD Video Tools don't even have the Bink DLL built into them, so this will have absolutely no effect. Please contact your game maker for support.

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The APPCRASH is the result of BINK2W32.DLL.

 

There are not multiple copies of the DLL on my system. Only the one copy (32/64 bit) of the DLLs and they are in the same directory as the executable. So there is no problem finding the correct DLL, as there is only one copy and it's clearly loading as the source of the APPCRASH is the DLL in question.

 

[C:\]dir c:\bink2*.dll /s/b

C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth\bink2w32.dll

C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth\bink2w64.dll

 

[C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth]md5sum bink2*.dll

6a7ae6dd4ea28035efb0e0cd434d2b41 *bink2w32.dll

9c661a2cd2cd5b074a46616c94627923 *bink2w64.dll

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I moved the BINK2W??.DLL files from the Game-Directory into SYSTEM and SYSTEM32 directories and the game HAS NOT crashed. I made it through character selection and into the first interaction with STAN in his Room and to Press WSAD. Good news!! I will try playing it today and see if the problem goes away.

Thanks Gorgon.

Open Command-Prompt with "Run as Admin"...
 

[C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth]copy bink*.dll c:\windows\system\
C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth\bink2w32.dll => C:\windows\system\bink2w32.dll
C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth\bink2w64.dll => C:\windows\system\bink2w64.dll
     2 files copied
 
[C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth]copy bink*.dll c:\windows\system32\
C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth\bink2w32.dll => C:\windows\system32\bink2w32.dll
C:\Program Files (x86)\Steam\SteamApps\common\South Park - The Stick of Truth\bink2w64.dll => C:\windows\system32\bink2w64.dll
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