I bought Dungeon Siege III via an electronic purchase from EBGames, which downloaded the file on Steam. I am running Windows Home Premium x64. DSIII worked fine until this afternoon, it did an update. After the update, I started received an update. The update apparently did something to several things: 1) When running the game, it says, "Game unavailable - try again later." As part of their troubleshooting, the site said to rename a .blob file. I did this and could no longer get into my Steam account - I did not remember my password. I went to the site to reset the password. It sent an email, containing a code and a link. The link went to a site which asked for the code and the answer to my security question. Despite entering both correctly, it indicated one or the other was wrong. I went to the Steam support site - it asked for my password. On another suggestion from the Steam support site, it said to try running DSIII from the command line - when I do, it indicates it now requires a 32-bit operating system.
So I'm kind of stuck - I restored the backup of the blob file and I can log in, but the game won't play, and I can't reset my password. I tried contacting Valve from several respects: By Phone: They indicate they do not give support via phone (for anything). By email: They indicate they are too busy to read my email or respond. By Fax: no response. I tried contacting Square Enix - same result. I contacted EB Games - they say they will respond in 3 days, but probably will indicate to contact Valve.
What do I do? I'm trying to redownload it, but suspect it might still not work, and may try to reinstall the patch again.
.jpg.ce846aae50e732dc4985eb712252381f.jpg)
Question
Statue
I bought Dungeon Siege III via an electronic purchase from EBGames, which downloaded the file on Steam. I am running Windows Home Premium x64. DSIII worked fine until this afternoon, it did an update. After the update, I started received an update. The update apparently did something to several things: 1) When running the game, it says, "Game unavailable - try again later." As part of their troubleshooting, the site said to rename a .blob file. I did this and could no longer get into my Steam account - I did not remember my password. I went to the site to reset the password. It sent an email, containing a code and a link. The link went to a site which asked for the code and the answer to my security question. Despite entering both correctly, it indicated one or the other was wrong. I went to the Steam support site - it asked for my password. On another suggestion from the Steam support site, it said to try running DSIII from the command line - when I do, it indicates it now requires a 32-bit operating system.
So I'm kind of stuck - I restored the backup of the blob file and I can log in, but the game won't play, and I can't reset my password. I tried contacting Valve from several respects: By Phone: They indicate they do not give support via phone (for anything). By email: They indicate they are too busy to read my email or respond. By Fax: no response. I tried contacting Square Enix - same result. I contacted EB Games - they say they will respond in 3 days, but probably will indicate to contact Valve.
What do I do? I'm trying to redownload it, but suspect it might still not work, and may try to reinstall the patch again.
Link to comment
Share on other sites
1 answer to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now