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This happened to me the first time I logged in, and it was because I didnt logged in my microsoft account a long time, after I logged in my outlook/microsoft account, it fixed for me, at least, if this doesn't help, I hope someone else can help you

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3 hours ago, doktorp777 said:

This happened to me the first time I logged in, and it was because I didnt logged in my microsoft account a long time, after I logged in my outlook/microsoft account, it fixed for me, at least, if this doesn't help, I hope someone else can help you

I'm logged in on xbox console companion, xbox app and xbox game bar and on my windows account, but nothing seems to work 

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