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My friend moved across the country recently, and we thought this would be a fun way to stay in touch for now. He accidentally input the login to an older account of his, and due to his change in IP address, his Microsoft login failed, and asked for verification. He no longer has access to that email address, and as it's his older account, his phone is no longer associated either for verification. Even after reinstalling the game, it remembers his old login, and it returns to the verification screen immediately. We tried clearing the computer's temporary files too, but to no avail. 

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