Can't log in to Xbox Live

[SirHappyBear]

Hello there!

So i just bought Grounded today and after some issues with my firewall i finally managed to get to the main menu of the game. but when i tried to click on multiplayer so i can start a world with my friend the game told me i had to log into my Xobx Live account. I entered my email and password, entered the authenticator code, after this the game changed to a loading screen that said 'Logging in'. After about 1-2 minutes of loading it went back to the main menu but for some reason i was still offline (in the top right corner it said OfflineUser). I tried to log in multiple times but every time i would load for a minute or 2 and then it went back to the main menu.

I tried disabling my firewall and antivirus but that made no difference. Someone told me to add Grounded to 'My Games' in the Xbox Companion Console but i couldn't find any of my installed  Steam games there so that didn't work out either. i also tried re-installing the game and verifying the game files in steam but that did nothing.

Does anyone here have the same problem as me or does anyone know how i can fix this?

 

Thanks in Advance!

[Kofferkatze]

i have the same problem... 

[SirHappyBear]

4 hours ago, Kofferkatze said:

i have the same problem... 

has this been fixed foe oyu yet or not?

[Starla]

I'm having the same issue and so far I don't see any solution. I'm not sure if this is an xbox/microsoft thing or a Grounded thing.

[Aidan125]

i got it to work by going to my games in console companion and clicking start game from there

[Alcoholixx]

On 9/2/2020 at 4:46 AM, Aidan125 said:

i got it to work by going to my games in console companion and clicking start game from there

it works!

[David Shields]

Are people still having issues with this? Cause my mate has tried what seems like f-ing everything and nothings working. I would love it if anyone could give some advice I just wanna play some grounded with my bud.

[SC_Shooter]

Same issue.  Everything I have tried, including uninstalling and reinstalling the game, has failed to work.  I was in the game yesterday, but now get the same message.

When I use the same email address and password for the X-box app on my PC that I'm trying to use to get into Grounded...it works and I'm in by x-box account.

Is there any suggestion as to how to fix this?

[Fionavar]

Thanks for this. This is a known issue and will hopefully have an update shortly.

[SC_Shooter]

Thanks for the reply.  Is there any way at all to get into the game in the interim?  I have a gaming friend who has been having the same issue for the past 4-months and has yet to be able to get back into the game.  Seems strange to me.