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Game keeps rebooting my PC


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Okay y'all I'm at my wits end here. Already posted this a few other places, but thought I'd see if I could get some help here.

I can't come to a conclusion other than the Outer Worlds is causing my computer to reboot randomly while playing. I've checked temps on everything, I've checked my power supply, I've stress tested my ram and cpu, I even swapped out my GPU for a new one because I thought the old one was over heating. I did a clean install of my GPU drivers, I reinstalled the game, nothing, it still reboots my entire system at random points in gameplay. Just to make extra sure it was this game, I left AC: Odyssey on overnight with my character sitting in a populated area with the settings maxed and I came back in the morning to find the game had been running all night. I legit don't know what to do. I love this game, but I can't keep playing if it's just gonna reboot my system at random intervals with no warning.

Specs are:
Nvida GTX 2070 Super
Intel i7-4790K
16 gigs of ram

Been playing on Very High, haven't really messed with the settings yet, and there doesn't seem to be any particular triggers for the game rebooting, I've had in happen in resource intense areas during firefights on Monarch, and I've had it happened just initiating dialogue on the unreliable. Playing the Windows Store version.

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Hey JamsTheKuma,

I'm sorry for the issue you have run into. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time.

We apologize again and thank you for your patience while we work to resolve the issue.

 

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  • 1 month later...

I had the same issue. Every other game worked well except for The Outer Worlds which would often crash with no error and rarely reboot my system. In my case the culprit was either the memory and/or CPU.
My memory (4x8 32GB at 3200 MHz) had an XMP profile on (3200 MHz, 14-14-14-34-2T, 561 tRFC timings).
I didn't feel like wasting an entire day troubleshooting so I just lowered my CPU's core clock by 100 MHz, uncore clock by 400 MHz, and adjusted memory clock and timings to 2666 MHz, 12-12-12-24-2T, tRFC 313 and the game hasn't crashed since.

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