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"Digital Download of Expansion Pack" missing from my backer account


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Hi,

As the release of new DLC is approaching (or has already approached) I was curious whether I will be finally able to receive key for "Digital Download of Expansion Pack" - however I have no such luck. 

Perhaps there is something I am missing?

 

I have backed the game on Fig and paid extra for expansion pack, which is properly detailed on my order page.

post-42238-0-20180000-1533231064_thumb.png

 

I have later upgraded my pledge, which is also propery detailed on my order page.

post-42238-0-44710400-1533231176_thumb.png

 

Both orders are marked as having shipment status "done".

Unfortunately, on "My Products" page I don't have any entry remotely related to PoE2 Expansion.

post-42238-0-61105600-1533231360_thumb.png

 

The game has been redeemed on Steam, where I don't have either Season-pass or 1st expansion ownership.

Is there anything I am missing? How can I redeem the expansion?

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In fairness, it looks like he’s trying to do that, but there’s no option to redeem :(

 

Try support@obsidian.net

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"Art and song are creations but so are weapons and lies"

"Our worst enemies are inventions of the mind. Pleasure. Fear. When we see them for what they are, we become unstoppable."

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