Good evening, everyone! It's an incredible relief to hear some backers have finally received their goods - so far, I'm counting some 1300 orders as having been shipped. In the meantime, there are only a few minor details that need to get ironed out regarding EU/Rest of World contract and will update the support page again, hopefully Wednesday, with good news.
Minis came yesterday. Pretty disappointing items, especially compared to the quality of the CMON Game of Thrones miniatures I got a month ago. The details just aren't present, the swords were horribly bent (Eder's scimitar was almost wrapped around his head), and Aloth was doing the limbo dance. Waste of money, IMO, I doubt I ever bother trying to paint them.
Hi John! Please reach out to us at firstname.lastname@example.org if any of your items were damaged! I'd be happy to reach out to our distributors and make sure you get proper rewards, especially if they were damaged in-transit.
Really disappointed with my "physical box version" which is literally a physical case with a code printed on a card. I was under the impression it would have at least the same items as the physical box version of PoE 1, not less. The whole point of getting the physical copy of a game is actually the physical copy, not a printout card in a small metal case.
I'm sorry if there was any miscommunication about this! We wanted the chromecase to look sleek but not obtrusive in backers' collections and libraries. I know it's a small consolation, but the card's code is different from the code we sent you upon release (and boy am I glad we decided to do that - talk about logistical nightmares), so if you have that friend who put the game on their wishlist but hasn't yet bought it, you can definitely
put them in your debt send them a token of your friendship!