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Good afternoon, Am experiencing a curious oddity of a crash. I've played through PoE before on my Toshiba laptop and had no real issues. However, I recently upgraded to a new (non-laptop) computer, and decided "you know, I think I want to replay PoE and import my character into PoE 2, now that it's out". I've a relatively new system, which includes a GeForce GTX 1060, a Realtek soundtrack, an obnoxious amount of RAM, and no idea why the game locks up. Naturally, I've updated my Nvidia and Real Tek drivers, and despite that the crashes still occur. Upon attempting to load the game, it gets as far as the initial encampment scene, and after wandering for a few minutes around the encampment, the game suddenly locks up. It doesn't BSOD me, it just...locks up. The audio continues to work - Justin Bell's double-fine tunes continue playing in the background despite everything freezing up like some kind of freaky flash mob. As per Obsidian protocol, I've attached my DXDiag text and the Output log. I've attempted to attach my most recent savegame, but am not being permitted to attach it to this message for reasons unclear to me. It would be lovely if someone could attend to this post and perhaps offer an email to which I could send the savegame, should they need it, as well as some advice around how to go about eliminating this issue. Thank you kindly in advance for your time and effort! Best, Ilya DxDiag.txt output_log.txt

I have a new iMac less than three months old. This game constantly has screen issues, half the screen is water half is land. Dialogue doesn't load properly on the screen, level up text doesn't load, voices cannot be heard. What is going on? I requested a refund and have been denied because I played for 5 hours. Half of that was spent trying to work around the bug issues, reloading the game. Waiting on the screen to load, hoping that it would work. I paid for the 59.99 package. This is insane. Ive attached a screenshot, I have more but they are more than 510kb.... I'm waiting on the second refund attempt and if that doesn't work I will post more until this is fixed.

Since Patch 1.1, I'm having those problems. When I enable level scaling on the difficulty menu (only upwards), the difficulty indicators on quests and enemies stops showing. The other bug is that every time a close the game via "Quit to desktop" option, the game crashes.

Steps to reproduce: - Go to Steam - Choose Pillars of Eternity - Click Play Expected result: I get to play the game Actual result: My computer crashes and reboots I can't upload Player.log, because it's an empty file. I'm on a 27-inch Late 2012 iMac running macOS 10.13.4. 2.9 GHz Intel Core i5 24 GB 1600 MHz DDR3 NVIDIA GeForce GTX 660M 512 MB I've played 39 hours of PoE on this machine, and it was working fine the last time I played it back in March 2017. When I try to upload the save game file, the forum tells me that I'm not allowed to upload that kind of file, so I'm not quite sure how to get that to you. I can play the game fine via Steam on a new MacBook Pro; it's only this machine it's crashing on. I've verified the files, then uninstalled and reinstalled the game via the Steam app, and the problem still hasn't resolved itself. Any thoughts welcomed.

Today I got on to Pillars of Eternity and an update news announcement let me know that a bunch of new portraits and a few unique items from Deadfire had been patched into the game. That would be great, except now the game itself will not work, I have tried loading different saves, I have tried starting a new game and it keeps crashing. Any fixes?

Hi, my PC Steam version freezes during the unskippable cut scene after fighting chef. Tried changing buddys but doesnt fit it. Any ideas?

I got my strong hold and when I try to travel to another place, the game crashes what address do I email the saved game? DxDiag.txt

Hello forum! I just downloaded poe last night and installed it today. Most of my day has been spent trying to get the game working correctly. I require your assistance! system Win 7 sp1 64bit phenom 2 965 4gb ram nvidia gtx 285 ocz vertex ssd Lots of random crashes; longest i had the game running was about 20min, shortest ~1min. I have to restart the computer after every crash because my web browsers(chrome + firefox) will crash when started. Sometimes its bsod but most of the time game crashes with graphical and audio artifacts that somewhat persist even after the game is gone. Weird, no? Sometimes the crash box says ntdll.dll, sometimes pillarsofeternity, sometimes APPCRASH, and other times it says i should report the crash log.. So random. I'm pretty sure its a driver issue but this is what ive tried: Verify game data Run as admin Most of the games display settings Video + audio card driver uninstall + different versions Disable AA UNCL font thingy un/reinstall dx other stuff Haven't tried: reinstalling game (i am on satellite internet w/ data cap, ill try it when i have more data) clean win install (yea prolly not gunna do that) format drive (nope wont do it) punching screen (wont do it but temptation is growing) Thanks for the time, lmk what i should try next. Zak p.s. logs wont upload dxdiag

Ok so I bought southpark stick of truth on pc. (steam) I just got passed Canada now im at Clydes treehouse. When ever I climb up the second ladder (on second floor) it loads (I can hear game sound and I can see the game) and loads and loads. I left it going for 1 hour! And the little loading symbol on the botton right keeps spinning and says its loading. Oh and yes I tried switching buddies before proceeding. Did not work BASIC PC SPECS Nvidia Geforce GTX 760 1.5 GB graphics 16 GB's of ram Intel core i7 Please Help! I want to finish the game so badly!

Technical FAQ Purpose: To help answer and diagnose simple technical issues you may run across and not yet know how to fix or understand. Always remember to be careful and cautious when doing any work with a computer or system, physically or logically. I/We are not responsible or liable for any issues/damage/problems/data loss that arise as a result of the use of this guide or comments therein. Any software or companies suggested as a utility or helpful resource are done so based on personal opinion and as a helpful starting point for making your own decisions regarding use. Above all, if you are really unsure of something do not attempt it without proper research and/or asking someone who does know what they are doing. Secondly before any major system work ALWAYS perform a backup. Any loss of data or content as a result of not properly creating a backup of some kind is your responsibility. System Image Backup: With the above said a couple of options for creating a system image or backup are; http://www.macrium.com/reflectfree.aspx Very stable and consistent backup utility that is free for use. It does not do incremental backups, but otherwise is a very easy to use application and can be largely automated. Previous personal use with it was fine, and it was very easy to use. http://www.paragon-software.com/home/br-free/index.html Very stable with more backup options (differential/incremental, etc) but not quite as universally compatible, still a great option for simple backups. It is important to get into the habit of creating backups regularly. Even if you have never had an issue or lost data, it only takes one time before you realize the error and wish you had. With the cost of storage these days there is really no reason not to. Once you have a backup seriously consider getting some extra DVDs, or a portable HDD used only for image burning. If you do not want to create a system image, windows restore points or the windows backup utility are also decent options (restore being a much softer backup). At least a weekly backup is preferable to no backup, at worst you lose a week, instead of weeks/months/years/decades of work. Fresh Windows install common application loader, and start button/menu re-addition to windows 8: http://ninite.com This is an invaluable website for a clean install, or as the need arises. The premise is simple, select the applications or components you want or need to install on your computer (everything from Chrome to the latest Java to Steam, AVG and Notepad++ along with much much more). Once selected click on get installer and it auto installs all of the programs for you. The only downside is non customized installations but can save you a lot of time installing all of these applications. The installers will remember the software selection as well, so you can save it for use later, or as a template installer. For windows 8 Start button/menu install the Classic Start utility. You will now have a customizable start button/menu again and it auto sets to load to the desktop cutting out charms. Windows 8 PC Refresh/Re-Install: Windows 8 provides the option to ‘refresh’ the PC by bringing the computer back to an almost fresh install state. The benefit here is that you will retain all of the files and downloads pictures etc you have, while reverting to default windows files and setup. Note that this WILL require you to reinstall programs, but you wont lose specific data files as just mentioned. Start-Up / Boot cleanup: A lot of programs like to insert items into startup, a lot of them are extra drains on resources for things like version checking or updates. To disable these items pull up the start button and in the search box type in msconfig.exe then hit enter. MSConfig gives you a lot of different options for your system. This can be a very helpful little utility, but also very dangerous if you play around in the wrong areas. The only 2 places you should really bother with are the Boot and Startup tabs. Boot Tab, controls multi boot loading (EG if you dual boot windowsXP and 7 for instance) and you can control things like time to select, default OS, etc. Also, and sometimes more importantly, the ability to turn on safe boot, with options (eg minimal, networking) and boot logs which can help very much in identifying problems with an unstable system. Just remember to turn off safe mode when you are finished! Startup Tab, basically exactly what it sounds like. Lists the items that are launched on startup and gives you the ability to disable them (uncheck the checkbox) Another good option is to periodically go through your installed programs list and remove anything you no longer use or was not what you thought it might be. Firewall / Antivirus: Over the years firewall and anti-virus apps have come a long way, and there are quite a few great free options. Here are some of the offerings you may come across, most of these are combo these days (both firewall and AV rolled into one) though typically you need to pay for a bundle. Firewall: Zone alarm, very popular free firewall with a lot of options and active scanning. Supports WinXP/vista/7/8 http://www.zonealarm.com/security/en-us/zonealarm-pc-security-free-firewall.htm Windows built in firewall. This used to be much worse than it currently is. These days its fairly robust but pretty straight forward. It is a good option provided you spend a little time to get to know it and its limitations. It is adequate for most home use, especially if you don’t know a whole lot about firewalls and ports. Comodo Personal Firewall, great firewall with active scanning and known good/bad program lists. http://personalfirewall.comodo.com/free-download.html Online Armor, has some cool features, like setting programs to effectively ‘run as’ a user with lower permissions. http://www.online-armor.com/products-online-armor-free.php Anti Virus: AVG antivirus, very popular and good anti virus http://free.avg.com/us-en/free-antivirus-download Avast, another very popular free option: http://www.avast.com/en-us/index Ad-Aware, very popular system http://www.lavasoft.com/products/ad_aware.php It is really important to make sure you have protection installed early and updated often. Much like backups it pays to not have an issue or lose data, or have your identity or credit cards compromised. Weird windows problems or crashing: A useful tool to record problems or crashes is actually one built into windows, psr.exe To open it, go to the start -> search and type in psr.exe click on the record button and perform the steps that lead to the problem. When you are done it will ask where to save the zip file, choose a location. Inside the zip file is an mht file, which opens in internet explorer. It will give you a screen by screen recap of what you did, where you clicked, and what happened along with some information about the OS, the program being used, and versions therein. This can be a great help when diagnosing a problem, or trying to figure out what is happening. A lot of issues can crop up from bad/missing/corrupt windows files or protected items, luckily there is a built in application to help find and fix these. Open a command prompt and type in sfc /SCANNOW This will scan protected and core files to ensure integrity and operation. If any are missing it will attempt to repair them. (Can take a while to perform) Some issues arise from newer drivers or application packages, you can try to use older versions which sometimes can be difficult to find. A couple useful websites to use in this instance: http://www.oldapps.com/category/drivers http://www.driverguide.com/ With that said though, just as many, if not more issues can be caused by OLD drivers, so be sure that you regularly check for updates to your system drivers. I would caution against downloading .dll files by themselves, if you have a missing or corrupt dll file. There are a lot of websites with dll downloads, but it is best if you perform a re-install of the application which uses/installed the dll in the first place. If you absolutely need to do it you will likely need to register the dll, or may need to un-register and re-register the new one. To do so open the start button and type in cmd, right click on the cmd.exe that appears and select run as administrator. In the new window to register a dll (tell the OS that the dll exists, in a specific location, for application use) type the following: regsvr32 “path\to\dll\nameof.dll” eg regsvr32 “c:\users\myuser\dekstop\abc.dll” To unregister a dll (forget it): regsvr32 /u nameof.dll Some useful websites with vast technical knowledge and help: http://www.tomshardware.com/ reviews, troubleshooting help and tech tips http://www.hardwareheaven.com/ much like tom’s hardware http://www.avsforum.com/ centering more predominantly on audio and home theaters http://www.head-fi.org/ great audiophile and headphone community Don’t be afraid to use google, it has saved me many times and can be an excellent resource for finding information on bugs or error codes you come across. Hardware: Hardware issues can be difficult to diagnose, especially with little or no experience dealing with it. If you are really unsure or timid ask for help! Provide as much detail as possible, and be friendly, people will help you out! A key thing to keep in mind, or plan, is a good power supply. The power supply is the most important non glamorous piece of equipment in your machine. If it is poorly built, or weak, or provides uneven power you can easily blow your system, or cause intermittent and nearly impossible to troubleshoot problems. DO NOT SKIMP on the power supply. This doesn't mean you need a lot of power, it means you need quality power. Stick to good name brands (OCZ, CoolerMaster, Corsair, Antec, EVGA, etc) If in doubt, do some research! Also you want to, these days, find one with an 80 PLUS rating. This on a very basic level means that you get more bang for your buck. In the conversion of power, and loss of power as heat (any heat generated is lost power, eg lost dollars) a unit with an 80 PLUS rating (with various sub tiers) means the unit will pure convert at least 80% of the power drawn to usable system power. The better the tier ( going from Bronze to Gold for instance) the better the conversion and the less power lost. YMMV on actual cost savings but on bigger rigs, or multiple run 24/7 it can add up over time. Make sure that you regularly clean your system out as well (once every month or 3). You can use something like a can of air to do it and its pretty fast. If you do not, dust buildup can create 2 problems. The first being insulation. As dust accumulates it insulates the areas it is in contact with, and this is bad news for a computer. It will begin to increase the temperature of those components and create extra wear and tear on them, shortening lifespan or creating heat related crashes or hangs, and general slowdowns. The second issue, while less likely these days, is creating a short between components. Due to newer technology and shielding this is less likely, but still something to keep in mind. Two components with voltage that normally should never interact could become linked in the right circumstances, and fry some components. As a side note, NEVER EVER blow on your components (ala old NES cartridges) or into a connection slot. While you may get rid of some dust, you are also sending a wave of watery saliva into the components which at the least can cause corrosion if nothing else. Whenever you install, remove, or troubleshoot a component be sure that you unplug the system before hand and use an anti static strap (you can find them all over the place – officemax staples, online, etc). Never remove or install components into a live (on/plugged in) system. While the board itself may not carry a charge, if there is dust buildup it can hold a slight static charge and create a short/arc and ruin that shiny new GPU. If you have problems with your system booting, or crashing and it seems to be hardware related be smart. Start with a bare system (cpu/ram/video card and no HDDs/accessories) and work your way up installing one component at a time until you get a failure. If the issue is present with nothing but the 3 previously mentioned bare components, it is likely one of those three, start with a different video card (if possible) and ram. Make sure all fans on the case or components are spinning, and clean them of any blockages (using something like the can of air and perhaps some Q-Tips). Never clean your system with any form of liquid or a vacuum or anything like that. Audio/Video: These days there are a lot of people with HD capable monitors/TVs and decent AV receivers. If you have these but are perplexed as to how to get the best picture and audio its not that hard. To get true DD/DTS audio from media files (not games) you will need to have an optical or coaxial digital audio connection or HDMI output from your computer (either onboard, or sound card based) to a device that likewise has these connections (receiver). It’s quite easy these days to simply just pass your audio through your video card to your listening/watching device (provided it uses hdmi). My normal media viewing setup passes my video and audio through HDMI out of my videocard to my receiver. I get my movies (DVDs/BluRays/Rips Ive collected) in DD/DTS and have excellent picture. (GTX 460) This is where the ‘fun’ begins. Configuring for true DD/DTS pass-through is a walkthrough in itself but in the end is not terribly hard. There are two main, great, guides/walkthroughs on how to do this: http://myanimelist.net/forum/?topicid=516729 This one is a bit more easy to follow but I find it lacks a few things from the second guide. Overall quite a good guide, in particular some great tips on madVR setup. http://www.avsforum.com/t/1357375/advanced-mpc-hc-setup-guide Very thorough guide bit more complex, but still easy enough to follow, based a bit more on best possible audio. These days most TVs have HDMI input, and further can easily handle the way a computer outputs video, so hook it up and have a blast! One interesting thing to note, if you have get a DVI to HDMI conversion cable, most newer video cards can output audio from the video card to a TV/etc from this connection. (YMMV) For DD/DTS in video games, you will need a sound card capable of using something like Dolby Digital Live!/DTS Connect. To decode this. An example of these are: http://us.store.creative.com/Creative-Sound-Blaster-Z-PCIe-Sound/M/B009ISU33E.htm http://us.store.creative.com/Creative-Sound-Blaster-Recon3D-PCIe-Sound/M/B00654PUPA.htm http://www.auzentech.com/site/products/x-fi_hometheater_hd.php http://www.auzentech.com/site/products/x-fi_forte.php That concludes the FAQ for the time being. Many thanks to the originator of the first FAQ version, and the various sites and forums listed in this guide for all of the help over the years. Attached is the XP version of this FAQ WinXPFAQ.pdf - Many Thanks to Metadigital who wrote the original (XP) version!

My game wonk work... That is about it. I have the recommended requirements on my PC except for my graphics card (which meets the minimum requirements) however when I start the game, it works. I can open the main menu, select new game, create a character, but when the game starts it crashes. If this happened to you, please tell me how you fixed it or if you haven't join me in searching for a solution.