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Jonathan Curro

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Posts posted by Jonathan Curro

  1. On 11/24/2019 at 7:16 AM, etc6849 said:

    The default 0 setting and the ones I tried had 5.0 sound, but rear was sent out channels 7/8 instead of 5/6 like every other game so it makes it seem like it is only 2.0 if you have a 5.1 setup (usually PCM mapping is 5/6 for rear channels if you have a 5.1 audio system).  Same with 1 and 4.  Also tried 2 and 3, samething.

    I'm getting 5.0, however, audio is sent out channels 7/8 even though my wdm settings in Windows 10 audio says I only have 5.1 speakers and NOT 7.1.   Also, center level is very low (you can see peak level in pick on 3/4, small green line).

    Can I please ask how you're getting 5.0 if the rear channels are sending out 7/8? I only have a Samsung Soundbar with its supported wireless rear speakers, and it's only up to 5.1 capable. Connected via TOSLink, I am definitely not hearing anything specific to rear-occurring audio out the rear speakers. Just a replication of what's happening at the front. 

    Do you have a 7.1 capable system? Is this why you are able to hear those rear channels? Wish I could just tell the game to send those two channels to 5/6! Stupid design, why would they differ from the standard way to program 5.1!?

  2. Hey, mothra,

    I'm wondering if you heard back from PrivateDivision at all? I got the below reply which seems a little generic and doesn't seem to acknowledge that the email I submitted already indicated that I am indeed connected via Toslink. It was literally word for word in my email, but anyway.

    "Hello Jonathan, 

    Thanks for writing in and I'm sorry to hear that you're unable to hear the audio in The Outer Worlds with your 5.1 surround system. 

    We don't have a lot of data about issues involving 5.1 surround sound system, so I can't promise that we'll be able to help, but let's see if there's anything that we can do for you. 

    Do you use an AVR or is your soundbar connected directly to your computer? Normally you should be able to make this work using 5.1 with Dolby Digital, so long as you're connected via Toslink. 

    Here's a few things you can try: 

    1. Make sure that your audio drivers are fully up-to-date. You can visit your motherboard or sound card maker's website to download the latest driver. 
    2. Open the Speakers' Properties through the sound panel in Windows. In the Advanced tab, you can try using a different format, and disabling or enabling the Exclusive Mode ("Allow applications to take exclusive control of this device" and "Give exclusive mode applications priority") to see if that might help. 
    3. A bit of a stretch, but we can also check for possible software conflict using Windows' Clean Boot mode: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    Hopefully this helps."

    Considering my set up already works in 5.1 Dolby Digital for other applications, I'm not sure any of the above will assist, but thought I'd share it here anyway. I'll give those steps a try too.

    Jonathan

  3. Hello, 

    I believe I have run into the same issue as mothra here. I've also installed via Xbox Game Pass (in beta - so wondering if this could conceivably have anything to do with it but I doubt a distribution channel would fundamentally change the core of the game). I have a setup connected via TOSLINK digital optical cable, and this system supports both DTS Audio and Dolby Digital industry standards which work perfectly on pretty much every title with surround encoded. 

    I will take the advice above and also write to support@privatedivision.com, thanks for this guidance.

    Looking forward to a resolution.

    Jonathan

     

    DxDiag.txt

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