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Lost Gold and Didn't get Items from the Store


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2 replies to this topic

#1
Talaeden_Denthiir

Talaeden_Denthiir

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Hi! Long time player 1st time poster here! I've never had any problems until now and the gane has been great. I like the new user interface and items.

Which makes it sadder that this happened. I'm about to complete a scenario and Merisiel is down to 1 card in her deck. So I buy the Scroll of Cure charm for 250 gold. I open the purchase and roll a 3 plus 1 = 4! Things are going great so far. Then, I purchased a Holy Candle for 500 gold, which I've done at least a half dozen times before and it says it's processing purchase... so I wait... Then I see that Merisiel is down to one card again and it locks up. So I reset the game and try again, and again, and again... Then I notice there is no candle, no cure, and I'm out over 2,000 gold!

All I wanted was to spend 750 gold :(

Please help!

#2
Talaeden_Denthiir

Talaeden_Denthiir

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Sorry, forgot to mention my platform.

iPad Air2

#3
MrBishop

MrBishop

    Programmer

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Hi there, please give me your PFID and I'll look over your account.






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