General Store closed, item not awarded, locked up

[mccrispy]

Device: Hudl 2

OS: Android 5.1

 

Pass & Play: OFF

Permadeath: OFF

Mode: Quest

Party Members: Valeros, Lem

Turn Order: Valeros, Lem

Scenario: N/A

Difficulty: Normal

Wildcards: N/A

Trigger: Location closure, Items Rolled

 

So I had just successfully closed the General Store having defeated a Bandit Henchman, the number of items rolled Valeros, Lem (not unsurprisingly) *one*, which I should have been given. The item award didn't happen and now there is no way to progress. See screenie

[Aarik D]

Hey everyone,

 

I am merging this thread as its has been reported on the forums many times. We have fixed the issue on our end and it will go out in the next patch. 

 

Thanks a bunch!

[caven]

I have the exact same problem. It occurs at the end of Local Heroes so I thought it might be a conflict between the fact that the closure rewards are supposed to happen and the end of the scenario occurs at the same time. Obviously not if it also happens to you. Anyway it seems I can't progress . I'm stuck with the same black screen as you.

 

 

---

 

Device: IPad Air
OS: iOS 8.4

Pass & Play: OFF
Permadeath: OFF
Mode: Story, [Local Heroes]
Party Members: Merisiel, Seelah, Kyra
Turn Order: Merisiel, Seelah, Kyra
Scenario:  [Local Heroes]
Difficulty: Normal
Wildcards: N/A
Trigger: Location closure, Items Rolled, reward animation plays

[JKN007]

I'm on an iPad Air 2. IOS 9.3.2

Logged into Gamecenter

Story mode was replaying the first adventure in the 2nd campaign?

 

Sajan entered an empty general store with an item I could afford to banish to close the location. Item was accepted for banishment. After roll to gain items initiates and item is selected for Sajan card picture is is not shown and is black and am not able to accept reward, pass or continue on in the mission. Everything locks up in essence even though I can view discard pile or hand still but cannot finish, pass turn, accept reward etc...

 

I close the app and reload and reroll but each time card award is given card is not displayed on screen and I cannot continue my quest. I paid $25 bucks for the package and hope to play this game.

 

Please help.

[mccrispy]

Does your screen look the same as reported in https://forums.obsidian.net/topic/87779-general-store-closed-item-not-awarded-locked-up/. If it does then that's 3 people reporting this issue over the weekend.

[JKN007]

Exactly.. My screen looks exactly like yours

 

My settings were set at the games default

Tips: On

Pass and Play: Off

Effects: On

Treasure cards in story mode: On

 

Characters in play:

Sajan: Geneal Store (Closed on current turn by banishing card)

Lini: Habe's Sanatorium (Open)

Merisiel: Mill (Closed)

[JKN007]

Make this 3 people over the weekend, I did not see this post until mccrispy pointed it out to me, THANK YOU, but I have the same issue and posted over on this thread:  https://forums.obsidian.net/topic/87786-general-store-closing-bug-please-help/

[DevoDog]

I've run into this as well. It appears to happen if you are closing the location because it is empty and not from defeating the henchman.

[JKN007]

Thank you so much!  You guys rock and appreciate everything you all do to make this game as seamless as possible! 

[DevoDog]

Just encountered the same bug in the Goblin Fortress. Fortress was empty (since I failed to defeat the Goblin after defeating the henchman). Same issue as General Store.

[delpheki]

Has anyone been able to work around this and continue the mission?  I just encountered it for the first time after farming Zombie Horde with 4 heroes for about 7 turns and the thought of forfeiting is really depressing.